Terms and Conditions

  • Normal 0 19 false false false EN-US X-NONE X-NONE

    II. GENERAL RULES

    2.1. The company is the owner and manager of the online store located on the website. This document defines the User's connection to the website. Company and user access, rights, use of information and services on the site (hereinafter referred to as "services") is the subject of the rules. By using the services, the user agrees unconditionally with the terms and conditions of the company's site purchase and sale. When visiting the website, the user shall at his own discretion and independently familiarize himself with the amendments to the rules.

    2.2. The company reserves the right at any time to amend, supplement, amend the rules. The new version of the rules enters into force upon its publication on the website. With the current version of the rules, users have access to the website.

    2.3. The Company follows the law on Legal Protection of Personal Data of the Republic of Lithuania in the course of electronic commerce and other services, Common Data Protection Regulation (EU) 2016/679 and other legal acts regulating the processing of personal data.

     

    III. PRIVACY POLICY

    3.1. Main document, which contains the basic rules for collecting, processing and storing personal data, using the website. The Privacy Policy is an integral part of the rules.

     

    IV. USER‘S RIGHTS AND OBLIGATIONS

    4.1. The user has the right to purchase goods or services at the online store located on the website, in accordance with the procedure laid down in these rules, as well as the right to refuse ordering in accordance with the procedure established by these rules.

    4.2. The user has the right to retrieve money for the goods, according to the procedure established by legal acts of the European Union and the Republic of Lithuania.

    4.3. The user has the right to change or return the purchased goods in accordance with the procedure established by these rules.

    4.4. The user has other rights provided for in these rules, Privacy Policy and legal acts of the Republic of Lithuania.

    4.5. Users of the website must familiarize themselves with these terms and company's Privacy Policy, as well as comply with them and other conditions, clearly indicated on the site and in breach of the legal acts of the Republic of Lithuania.

    4.6. The user undertakes to store and not transfer to third parties the data for joining the e-shop. Responsibility for the consequences of incorrectly stored login data lies with the user.

    4.7. E-shop users must be familiar with these terms and company's Privacy Policy, as well as comply with them and other conditions, clearly indicated in the e-shop, and not violate the legal acts of the Republic of Lithuania.

     

    V. SELLER‘S RIGHTS AND OBLIGATIONS

    5.1. The company has the right to modify, suspend or terminate certain or some of the functions of the website, as well as modify the layout of the elements on the site.

    5.2. The company has the right to suspend or terminate the Website's activity. In this case, all accepted and approved user orders are completed and new orders are not accepted.

    5.3. The company has the right to cancel the user's order in accordance with the terms and conditions provided for in these rules.

    5.4. The company, in case of uncertainty about the information provided in the order has the right to contact the user with the contacts specified in the order.

    5.5. The company may carry out various types of marketing campaigns and with the prior consent of the users to inform them about these promotions sending information to the contacts indicated by the users. The company also has the right to unilaterally at any time, without a separate notice to change the terms of the marketing campaign and to terminate the shares already started.

    5.6. The company also has other rights provided by these rules and /or legal acts of the Republic of Lithuania.

    5.7. The company undertakes to provide access to the website, the terms of operation of which are governed by these rules and other terms and conditions provided on the website.

    5.8. The company undertakes to deliver the purchased goods to the user in accordance with these rules.

    5.9. The company undertakes to respect the user's Privacy Policy i.e. Manage Personal Data only for rules, the Privacy Policy and the legal acts of the Republic of Lithuania.

    5.10. Under the terms, the company undertakes to provide the user with the order and accept the goods returned by the user.

    5.11. In the event of unforeseen circumstances, when due to the company can not deliver to the user the goods purchased on the website, the company undertakes to offer to the user an equivalent or as much as possible a product comparable to its properties. If the user refuses to accept a similar or similar offer of the product, the company undertakes within 30 (thirty) working days after receipt of the user's refusal to return to the user the money paid to him if an advance payment has been made and, if no payment has been made, cancel the order.

    5.12. Upon returning the goods to the user, the company undertakes to repay this paid money within 30 (thirty) working days from the day the goods are returned to the company.

     

    VI. ORDERING GOODS, CONTRACT CONCLUSION

    6.1. Registered and unregistered users can shop on the site.

    6.2. Purchase-sales legal relations between the company and the user arise also in the contract of sale (hereinafter referred to as the "Agreement") shall be deemed to have been concluded from that moment, when the user chooses a purchased item on the site's e-shop, completes all the steps of the order, the most recent of which is the order confirmation.

    6.3. Before making a purchase, the user must familiarize himself with these terms and conditions provided on the website.

    6.4. When you make an order, a confirmation letter is sent to you, which only confirms receipt of the order, but does not confirm the order fulfillment. The user, after receiving confirmation of the order, must check the content of the order and make sure that the order meets his expectations.

    6.5. If the user does not cancel, without sending an order, a letter confirming the dispatch of the goods to the user is sent.

    6.6. All orders are validated according to the availability of goods.

    6.7. By submitting an order, the user confirms that all information provided and the details of the order are accurate and accurate.

    6.8. User orders are registered and stored for no longer than 2 (two) years in the site database, the term calculated from the time when the last purchase-sale relationship expired. In the event that the company considers it necessary that user orders or even Individual user's specific order in the site database may be stored for longer, if it is necessary for the company's accounting and/or other company's legitimate objectives related to the company's activities.

     

    VII. DELIVERY AND WITHDRAWAL

    7.1. The user has the right to withdraw the goods himself or through the indicated representative upon arrival at the company's shop or to choose a delivery service, by choosing the latter option, the user undertakes to provide the company with the exact delivery address for the goods. When collecting the goods, the representative in the company's shop must provide the identity document and the authorization given to him by the user.

    7.2. Delivery times may vary depending on availability of the product during the purchase period and the delay in the shipping service and force majeure for which the Company is not responsible.

    7.3. The company is released from liability for violation of the deadline for delivery of goods, if the goods are not provided to the user or presented in a timely manner due to the circumstances of the user.

    7.4. The user must check the condition of the consignment and the good (s) and sign the invoice, upon receipt or receipt of the goods at the specified address, a consignment note or other document for the transfer and acceptance of the consignment. When the user signs an invoice, a consignment note or other document for the transfer and acceptance of the consignment, the consignment is considered to be in good condition and the non-conformity of the goods for which the appearance of the goods is attributable to the manufacturer's brochure and the goods (s) (which may be determined by examining the external appearance of the goods) are not.

    7.5. Having noticed that the packaging of the submitted item is damaged (wrinkled, wet or otherwise externally damaged), the product (s) are damaged and/or the product (s) are inadequate, the user must indicate this on the invoice, bill of lading or other document of the transfer and acceptance of the batch, and in the presence of the company's representative, to write a free-form consignment and/or a violation (non-compliance) of the item (s).

    7.6. If the user fails to perform the above steps, the company is released from liability to the user for violation of the goods, if the basis for the occurrence of such violations is not a factory defect, as well as the mismatch of the goods, provided that these discrepancies can be identified by examining the external appearance of the goods.

    7.7. The characteristics of all goods sold are indicated in the description of each item. The company is not responsible for the fact that the color, shape, smell or other parameters of the goods in the online store may not correspond to the actual size, shape, color of the goods, due to the subjective assessment of the user's perception of the characteristics of the monitor used.

    7.8. The risk of accidental loss of or damage to the goods passes to the user from the moment the goods are transferred to the user.

     

    VIII. PRICES OF GOODS AND SETTLEMENT PROCEDURE

    8.1. The price of the goods is indicated on the company's electronic trading website.

    8.2. The price of the goods can not be exchanged after the confirmation of the order by the company, unless the price of the item has changed, due to a technical error of information systems or other objective reasons that are beyond the control of the company.

    8.3. When placing an order, the user is directed to the payment page (Paysera) where payment is made.

     

    IX. CANCELLATION OF ORDERS

    9.1. The company reserves the right to refuse any user order.

    9.2. If canceled accepted booking, the user is informed by the company by e-mail. This is done by the site administrator.

    9.3. When the user canceled the order for the observed errors, after payment for the item (s), the company refunds all payment, which may include delivery and other additional charges. Refunds are made no later than within 30 days after the cancellation of the order.

    9.4. The company, upon its own initiative, detects any mistaken order or inappropriate choice of the product, informs the user about it. In this case, the user may be able to confirm the order again at the right price or cancel the order.

    9.5. When the company detects an incorrect order or other transaction execution errors, but without contacting the user, the order will be deemed to be canceled. In such a case, this will not be considered an inappropriate execution of the order due to the fault of the company.

     

    X. REPAYMENT, REPLACEMENT OF GOODS

    10.1. Goods purchased on the website are returned and/or changed in accordance with Articles 6.362 and 6.363 of the Civil Code of the Republic of Lithuania, as well as the Government of the Republic of Lithuania in 2014 year July 22 Resolution No. 738 approved by the "Retail Rules".

    10.2. In order to return the quality product (s), the user must notify the company in writing (by e-mail) and complete the request for return of the goods. If the user, when purchasing the item, took advantage of the opportunity to take the item back to the company's shop, he can himself deliver the returned goods/goods to the store during the hours of the shop.

    10.3. The user can use the second to return the quality and unused goods within 14 (fourteen) working days after delivery of the goods to him, informing the company about it.

    10.4. Return of goods shall be subject to the following conditions:

    10.4.1. The user's notice to the company about the return of the goods is presented without delaying the deadlines for the return of the goods;

    10.4.2. the returned item must be in the original, orderly package;

    10.4.3. the product must be intact by the user;

    10.4.4. the product must not be used (not tested), it has not lost its appearance (undamaged labels, non-shielded protective films, etc.) (this item does not apply in the case of the return of a defective product);

    10.4.5. the return item must be the same set of items as received by the user;

    10.4.6. all gifts presented with the purchased goods must be returned together with the returned goods;

    10.4.7. when returning the goods, it is necessary to submit a document for its purchase and a completed return document;

    10.4.8. the cost of the purchase and return of the product shall be borne by the user, except for the return of the defective product - in which case the costs of the return of the product shall be borne by the company;

    10.4.9. the money for returned goods is returned to the bank account specified by the user.

    10.5. If the user has purchased a complete set of goods from the company on the website as a single item, he must return the complete set of goods to the company, i.e. the user shall only exercise the right to return the goods in respect of all goods in the set.

    10.6. The company has the right to refuse to accept the goods returned by the user if the conditions for the return of the goods have not been observed.

    10.7. If the user has properly used the right to return the goods, the money is returned to him within 30 (thirty) calendar days after the company received the user's notice and if the user does not return the goods to the company, the term provided for in this item shall be calculated from the date of return of the goods to the company.

    10.8. The company has the right not to return to the user the amounts paid to it until the goods have been returned to the company and have not been checked.

    10.9. If the price difference results in the change of the goods, the user must settle with the company according to the recalculated prices.

     

    XI. MARKETING AND INFORMATION

    11.1. The company may initiate various promotions at its discretion. The company is entitled to unilaterally, without separate notice, change the terms of the shares, as well as cancel them.

    11.2. Any change or withdrawal of the terms and conditions of the shares is only valid, i.e. from the moment of their execution.

    11.3. The user sends all messages and questions to the email address indicated on the website. The company is not liable if the user does not receive sent information or confirmation messages regarding the internet connection network providers for e-mail service providers.


    XII. RESPONSIBILITY

    12.1. The user is solely responsible for the accuracy of the data provided to the company. If the us